How Sparx helped us Deliver a Bug-free website To boost Revenue and Conversions

Owned by Unisource Trading India Pvt. Ltd, Super Margins is an ultimate online destination which is reckoned worldwide for offering groundbreaking discounts on a wide spectrum of wholesale products like Home Decor, Furnishing, Apparels, Footwear and so on. Being a web and application driven platform, it is headed towards reinventing the panorama of bulk supply and wholesale market. A business to business (B2B) cash and carry format, it also offers the simplest of loan facilities to consumers. With easy credit and finance facility, Super Margins offers quick and paperless procedure to allow members enjoy exclusive benefits like financing loans, simplified cash flow, Brick and Mortar free sample policy, customized POS reports and so on.

Bhavin Mehta
Amar Kohli M D, Super Margin
We were in an emergent need to get our problem fixed as we were getting number of customers’ complaints. Sparx, with the help of their dedicated programmers, put immediate time and effort in fixing the issues and provided the site that was functional for our customers. They rescued us out of a bad situation and provided a site with no issues.

CLIENT REQUIREMENTS

In a positive move towards offering quality user experience, the website, i.e www.supermargins.com failed as it encountered a large number of bugs. The major problem as reported by the client was in the website’s ERP billing and order management system.

They required a solution that:
  • The client was looking for a sophisticated solution to the problem as they wanted a website that brings visitors, increases user engagement and boosts the overall conversion.
  • Make the process of order management clutter free and quick
  • Time-saving and easy collection process

We experienced a strange error with configurable products on the Magento site. Whenever a customer added the quantity of product from the site it failed to get updated or either the product quantity changes in the shopping cart. Overall, the output received was substandard.

Written by
Sumit Sengar
SUMIT SENGAR Business Head, Sparx
Having a buggy website results in poor performance and lack of revenue. In India, the importance of having a performance-oriented and revenue-generating website is highly important to take your business to great heights. At Sparx, we incorporated all the modern technologies like Capital Float API and Auth Bridge API to create highly functional eCommerce platform for businesses.

our solution

Our developers initially investigated the entire architecture of the site which is a Magento based eCommerce store. Further, they planned the way through which they could implement all the required elements. Upon searching for a route to fix this technical issue, our developers came across a reliable solution. They planned to work on the overall issue starting from the scratch, leaving the Magento core files untouched.

The solution assisted by us to the Jewel Hub included:
  • Creation of an splendid Magento website for showcasing the items.
  • Organizing the visual aesthetics for exceptional user experience.
  • Doing the content part exceptionally for better product transparency.

RESULTS

These changes helped guarantee long-term success of the website, ensuring it could stay technologically up-to-date and be consistently high functioning. This process of resolving bugs resulted in an increased traffic and orders.

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