The Clients
With 22 filling plants, 400+ fixed franchises, and 15,000+ commercial customers, Supergas, a subsidiary of SHV Energy, offers its users sustainable energy and supply gas options to homes, hotels, and industries, and brings forth a positive outcome-focused environmental impact. The C-suite requisitioned SVH brand guideline-based changes in content and images, end-to-end lead form and data synchronization, and security against uncompromising system vulnerabilities.
The Challenges
Highlighting the challenges we overcame in building modern environments.
- Transforming the design ecosystem and content as per the SHV brand guidelines for updating the website for the present-day visuals.
- Offering location-based identification for locating nearby Supergas franchise to build an augmented user experience.
- Developed a unified LMS data integration solution to reflect real-time information in Supergas’s global portal.
- Instilling a remediation plan for the identified vulnerabilities to build a threat-resilient system.
- Deterring cyberattacks with security audits to flag unauthorized access and gatekeep confidential user information.
- Upgrading the Supergas website with performance-optimized support from time to time with bug-free updates and performance-inducing support.
The Solutions
A modern connected framework with uplifted solutions and embedded security.
End-to-end digital presence development with valuable oil and gas industry insights
- Strategically planned the website development, focusing on regulatory compliances like GDPR, built a priority-based curation roadmap, and studied the market to embed user-needed features and functionalities.
- Assessed website feasibility with prototype and user testing to gain feedback and made digital modifications.
- Assisted with the website design and development process using technologies needed by the decision-makers.
- Controlled website quality for bugs and errors to deliver a high-performing website.
Strategically aligned the brand with system design thinking
- Executed a meticulous UI/UX audit for adhering to strict SHV global brand guidelines and enthralling user attention.
- Transcended a simple "redesign" to modify the look-and-feel and match the new-age aesthetic vibe.
- Guaranteed design consistency across every user interaction point, like websites, forms, and portals, to augment into next-gen experience.
Anchored precision mapping to pinpoint the Supergas franchise nearby
- Engineered a location-intelligent Franchise Locator tool to directly address user needs for hassle-free search options.
- Rendered mapping APIs to guarantee accuracy and dynamic, real-time data updates.
- Bridged the gap between digital search and real-world convenience, reducing friction for customers.
Developed a unified LMS data integration solution to make timely outbound calls and a frictionless workflow
- Architected API-driven hyperautomation infrastructure for bidirectional data synchronization with Lead Management solution between the Supergas platform and the SHV global portal.
- Eliminated critical data silos and latency issues for immediate lead form reflection.
Established proactive defenses to build uncompromising solutions
- Eliminated possibilities of cyberattack with vulnerability fixing and a remediation plan in place.
- Implemented SSL encryption, advanced firewalls, and scheduled security audits to restrict unidentified and unauthorized access from internal or external systems.
Instituted a dedicated maintenance and support program
- Provided a vigilant, on-demand team for immediate bug resolution and performance optimization in case of a traffic spike.
- Placed non-disruptive strategies for high-tuning uninterrupted performance in case of a required upgrade.
The Results
Observed value-driven from the remodelled businesses framework.
Augmented User Engagement
increase in user retention
Workflow
Efficacy
reduction in customer support queries related to franchise location
Data Security and Integrity
data accuracy achieved
Brand Consistency
alignment with SHV brand guidelines
Risk Posture & Security Uplifting
reduction in critical vulnerabilities post-remediation
Technology Stack
Backend
Drupal
Laravel
JavaScript
Database
MySQL
Cloud
AWS
Testing
JMeter
SonarQube
The Impact
Made changes, brought results for Supergas.
- We expedited their conversion rate with an on-brand platform.
- Our modifications enabled sales representatives to make business-related decisions through a real-time reporting portal.
- Lowered the risk of data breaches and operational disruptions, protecting brand reputation.
- Projects a unified global image, strengthening brand equity and aligning with corporate identity standards.
With API-first integration, data-driven workflows, and cyber-resilient frameworks, Supergas now operates in a truly unified environment that scales with evolving business demands. The blend of frictionless UX, real-time data synchronization, and proactive security posture has empowered them to drive sustainable growth, operational agility, and stakeholder confidence.
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